For UK taxi companies looking to streamline operations and cut costs, Cab Dispatchers offers a powerful solution. Our team of dedicated Autocab dispatchers, iCabbi dispatchers, and Cab9 dispatchers integrates seamlessly with the leading taxi platforms. We handle your bookings and driver allocations 24/7, so you never miss a fare. With Cab Dispatchers, you get a friendly live operator on every call and guaranteed service continuity – so your customers always talk to a real person. Learn about our solutions on our Home page and discover how we can transform your fleet.
Why Choose Cab Dispatchers?
Outsourcing to Cab Dispatchers brings multiple advantages:
- 24/7 Live Support: Our professional operators answer every call 24/7, ensuring no booking opportunity is missed. Customers always reach a real dispatcher – improving satisfaction and loyalty.
- Platform Expertise: Our dispatchers are fully trained on Autocab, iCabbi, and Cab9 systems. Whether you use Autocab’s advanced telephony, iCabbi’s cloud engine, or Cab9’s flexible apps, we plug right into your workflow.
- Cost Savings: Hiring and training full-time dispatch staff can be very expensive. By outsourcing, you avoid those overheads. You save on salaries, benefits, and management, often thousands per year.
- Scalability: Our services grow with you. We can handle surges in call volume seamlessly – “easily and effortlessly scalable” as your business expands. Focus on serving more clients while we absorb busy periods.
- Efficient Operations: We filter out nuisance or non-urgent calls, freeing you to focus on actual bookings. Our team dispatches rides according to your protocols, whether by SMS, phone, or directly through your dispatch software.
- Improved Customer Experience: Available around the clock, our friendly dispatchers provide consistent service. Studies show outsourcing dispatch yields “a better, more consistent customer experience”, boosting satisfaction and repeat business.
Seamless Integration with Leading Dispatch Platforms
Cab Dispatchers is built to work with your existing technology. Here’s how our service ties into each platform:
Autocab Dispatch Integration
Autocab is the UK’s market-leading booking and dispatch system. Its powerful platform lets fleets “capture the best trips” and “manage more bookings with fewer staff”. Our Autocab dispatchers leverage these tools to maximize your efficiency. For example, Autocab’s Phantom telephony system can “automate about half of your calls”, and our team handles the rest, ensuring every customer gets a timely response. With Autocab’s smart zone and loyalty features, we send drivers to high-demand areas and prioritize VIP customers automatically. In short, we plug into Autocab’s technology to beat the competition and grow your business.
iCabbi Dispatch Integration
iCabbi offers a fully-integrated cloud dispatch platform, famed for reliability and flexibility. Its own materials promise that iCabbi is “the most reliable, intelligent and customisable taxi dispatch solution on the market,” with 99.999% uptime. As iCabbi dispatchers, our team operates on this rock-solid infrastructure, matching drivers to jobs with minimal downtime. iCabbi’s system provides “all the tools you need to successfully operate your taxi company,” including smart demand-supply matching and driver earnings optimization. Leveraging Google’s Fleet Engine, iCabbi boasts advanced dispatch capabilities, and we use these features to reduce wait times and improve service. Partnering with us means you get iCabbi’s world-class technology behind every booking, without the hassle of managing it in-house.
Cab9 Dispatch Integration
Cab9 is a modern, cloud-based dispatch and business management tool designed for flexibility. As their own blog notes, “Cab9 is a powerful dispatch system with fully featured driver and passenger apps that seamlessly integrate with your workflow.”. Our Cab9 dispatchers harness this seamless integration: they coordinate rides, chat with drivers, and monitor bookings all within Cab9’s intuitive interface. Cab9’s platform is praised for its “innovative design & powerful capabilities” and ability to let operators “communicate with their businesses in a seamless manner”. This means our team can quickly adapt to Cab9’s features like workshare networks and in-app messaging. The result is smooth coordination for your fleet – whether it’s a standard airport run or a complex event transfer, Cab9 and our dispatchers handle it effortlessly.
Experience More Rides, Less Overhead
Partnering with Cab Dispatchers puts your taxi company on autopilot. Instead of juggling calls and staffing, you get a dedicated dispatch team that plugs into your systems. We promise improved efficiency and savings: by outsourcing, you “save money over the cost of hiring additional dedicated staff”. Clients report more ride opportunities, better service, and a stronger bottom line. We use real-time monitoring to keep an eye on every booking, and we provide analytics to help you optimize operations over time.
Ready to give your customers the best dispatch experience? Our team is standing by. Visit Contact Us to discuss your needs or Get a Quote and we’ll create a customized dispatch solution for your fleet. Let Cab Dispatchers take care of the details so you can focus on growing your business.
